PARK Roanoke offers a Validation Program and two types of Residential Programs.
Validation Program
Show customers your appreciation by providing free parking during their visit.
Billed Back Validation
This program provides a billed-back option to businesses that wish to validate parking for their customers. At the end of each month, the authorized account is billed for the customers’ parking charges for that month. The invoice may be paid via credit card or ACH. To sign up for a validation account, please fill out this form.
How do I receive my company’s validation code?
Your facility manager will provide you with a digital copy of your validation QR code via email. You can print and display the QR code at your front desk or lobby area, and customers can scan the digital copy or both.
How do I validate a customer’s parking visit?
To validate a visit, customers use the camera on their phone to scan the QR code provided by the Facility Manager. The validation applies automatically for Metropolis members. Non-members will be prompted to register. Once registration is completed, the validation will be applied.
Note: Validations only apply to active parking sessions, not future or past visits.
What types of validations are offered?
Validations can provide discounts based on time, dollar value, or percentage. All validation programs are subject to the terms outlined in your lease agreement with the landlord.
What if customers are parked longer than the validation period?
If a stay extends the validation period, customers are charged for the extra time.
Registered Metropolis members can simply drive out and will receive a receipt link via text. Unregistered users may be subject to fines for overstaying.
For more information, contact:
PARK Roanoke
117 Church Avenue, SW
Roanoke, VA 24011
(540) 343-0585
(540) 342-6447 FAX
Email: parking@parkroanoke.com
Residential Parking
PARK Roanoke’s Residential Parking Programs enhance parking opportunities for residents of Roanoke’s neighborhoods and provide residents with reasonable access to their neighborhoods located in close proximity to commercial areas of the city.
Two types of residential parking programs are offered:
1. Residential On-Street Permit Parking Programs:
A. Downtown Service District On-Street Residential Permit Parking
This program provides for extended timed parking in select timed zones indicated indicated by “DT-1” on the signs and as listed on this Downtown MAP for Permit Parking for downtown residents. This only applies to the residents of the downtown service district.
To sign up, residents must complete this form with the required documents.
B. Residential Neighborhood On-Street Permit Parking
New residents moving into a designated permit neighborhood may complete this form with the required documents.
The Code of the City of Roanoke Section 20-77 regarding both the Downtown Service District On-Street Residential Permit Parking and the Residential Neighborhood On-Street Permit Parking sets forth an annual $5.00 charge for a decal per vehicle as well as various terms and conditions.
If you wish to petition the City of Roanoke to restrict parking in your neighborhood through this Permit Program please contact Streets & Traffic at (540) 853-2676 for more information.
2. Downtown Service District Residential Off-Street Parking Program:
This program provides residents of the Downtown District with off-street parking in selected PARK Roanoke garages and lots. Qualified residents receive a discounted rate for monthly parking. To sign up, complete the form with with the required documents.
For more information, contact PARK Roanoke at (540) 343-0585 or email us at parking@parkroanoke.com